Contact and support · Sankra

For account, game, bonus or payment questions, contact Sankra at support@sankra.com.

Support

Complaints: complaints@sankra.com.

Prepare your request

Include the affected area, date, displayed status and a short description. For a payment, include its method and transaction reference. Never send passwords, full card numbers or private wallet keys.

Documents and account checks

Verification documents belong in the designated secure account area. Use email to explain your request; do not attach sensitive identity documents without being asked through the appropriate process.

Payments and verification · KYC

Account and offers

For UK readers, this website information is not a statement of service availability. Sankra’s Terms version 1.8, updated 28 May 2026, list the United Kingdom as a restricted jurisdiction. Do not treat this contact information or any UK page as confirmation that a UK resident can open or use an account.